PRIVACY POLICY
Version: july-2025 ｜ Last updated: july-2025
ThunderMedia Group (“we”, “us”, or “our”) is the creator of the FunTastic App (“FunTastic+” or “App”), a digital experience designed for children, their families, and educators. The App includes videos, games, audiobooks, and books curated by specialists and can be accessed through mobile platforms.
This Privacy Policy describes how FunTastic collects, uses, and protects personal data from users of the App.
By accessing and using the App, users — or, when applicable, their parent or legal guardian — agree to the use of their personal data as outlined in this Policy. If you do not agree, please discontinue use of the App. If possible, we would appreciate your feedback at contact@thundermedia-group.com so we can improve our services.
What is Personal Data?
Personal data is any information that identifies or can make someone identifiable, such as name, IP address, or birthdate.
What Data We Collect and Why
During use of the App, we may collect personal data in the following ways:
When you register or log in, we may collect your name, email, year of birth, and platform login information (e.g., Apple ID or Google ID).
When making a payment, we may collect your name, address, and payment information.
When redeeming subscriptions, we may request your phone number and mobile carrier information, solely for verification purposes.
When creating a child profile, we may collect the child’s nickname, date of birth, and preferences.
When using the App, we collect usage data such as the most accessed features, errors, and behavior patterns.
When contacting support, we may collect your name, email, and information provided during the request.
When you opt-in to marketing, we may use your name and email to send updates or promotions.
When we personalize content, we use your child’s nickname, age, and theme preferences.
In all cases involving children’s data, we obtain verifiable parental consent where required by applicable laws.
How We Use Personal Data
We use the data we collect to:
Enable access and login to the App
Process payments and manage subscriptions
Customize content for children
Improve App usability and fix bugs
Communicate with users (when needed or requested)
Conduct analytics and statistical research
Send marketing communications (when permitted)
Data Sharing
We may share your personal data under the following conditions:
With service providers: We work with third parties who provide services such as hosting, analytics, and customer support. These providers only receive data necessary for their services and are contractually obligated to keep it secure.
With partners: To offer benefits or cross-promotions, we may share data with trusted business partners. These partners are responsible for protecting user data under their own privacy policies.
For analytics: We may share pseudonymized usage data for product improvement.
For marketing: We may work with external platforms to deliver tailored ads or promotions. You can opt out by contacting contact@thundermedia-group.com.
To comply with legal obligations: We may disclose data if required by law, regulation, or court order.
Within our corporate group: Data may be shared with affiliates of ThunderMedia Group to improve services and products.
If FunTastic undergoes a business transition such as a merger or sale, your data may be transferred as part of the transaction, in accordance with legal requirements.
International Data Transfers
Although ThunderMedia Group is based in Germany, your data may be stored or processed in other countries, including the United States. By using the App, you agree to the international transfer of your data, which will be protected in accordance with this Policy and applicable laws.
Your Rights
As a user or legal guardian, you have the right to:
Confirm whether we process your data
Access your personal data
Request correction of inaccurate or incomplete data
Request anonymization, blocking, or deletion of unnecessary or unlawfully processed data
Request portability of your data in a structured format
Withdraw consent at any time
Object to certain types of processing
Request review of automated decisions
To exercise these rights, please contact contact@thundermedia-group.com. We may need to verify your identity before fulfilling your request.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer period is required by law (e.g., tax regulations, consumer rights). For example:
If you have an active account, we retain your data until you delete your account or remain inactive for 5 years.
After a deletion request, we keep data for an additional 15 days for administrative reasons.
Data Security
We implement industry-standard technical and organizational measures to safeguard personal data. While no system is 100% secure, we actively work to prevent unauthorized access and protect your information. Users should also take care to keep their accounts and passwords secure.
If you suspect any security breach, please contact us immediately at contact@thundermedia-group.com.
Contact Information
If you have questions, concerns, or requests related to your data, please contact us:
Data Protection Officer (DPO):
Name: Bruno Frasca
Email: contact@thundermedia-group.com
Customer Support:
Changes to This Privacy Policy
This Policy may be updated from time to time to reflect legal or operational changes. When changes require new consent, we will notify users accordingly. We encourage you to revisit this page periodically.
Version history: [First version - July 2025].